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Terms of service

Terms of Service

Welcome to The Master Tanners. These terms set out the rules for using themastertanners.com and buying from us. By using this website, you accept these terms. If you do not agree with them, please do not use the website.

1. About Us

This website is operated by Greenman Premier Essentials Ltd, trading as The Master Tanners.

2. Definitions

"You" and "your" refer to the person using this website or placing an order. "We", "us", "our" and "the Company" refer to Greenman Premier Essentials Ltd, trading as The Master Tanners.

3. Orders and Pricing

  • All orders are subject to availability and acceptance. We'll confirm your order by email.
  • Prices are shown on the website at the time of ordering. We may correct obvious pricing errors and will contact you before processing an affected order.
  • Product colours and leather grain can vary slightly from photos, as each piece is made from natural leather.

4. Shipping, Returns and Warranty

Delivery times and costs are explained in our Shipping Policy. Returns, refunds and our 1-year warranty are explained in our Return & Refund Policy.

5. Age Restriction

Some products on this website are intended for adults only. By viewing or purchasing products in our adult (18+) sections, you confirm that you are at least 18 years old.

6. Cookies

We use cookies. By using this website, you agree to our use of cookies in line with our Privacy Policy.

7. Intellectual Property

Unless stated otherwise, The Master Tanners and/or its licensors own the intellectual property rights in all material on this website, including text, images and logos. You may view it for personal use, but you must not:

  • Republish material from this website.
  • Sell, rent or sub-license material from this website.
  • Reproduce, duplicate or copy material from this website.
  • Redistribute content from this website.

8. Reviews and Comments

Some areas of the website let customers post reviews or comments. These reflect the views of the person who posted them, not The Master Tanners. We may remove any content that is inappropriate, offensive or breaches these terms. By posting, you confirm that your content is lawful, is your own, and does not infringe anyone else's rights, and you grant us a non-exclusive licence to use, reproduce and display it.

9. Linking to Our Website

You may link to our home page or content, provided the link is fair, not misleading, and does not suggest any endorsement or association that does not exist. You may not frame our pages or use our logo without our written permission. We may ask you to remove a link at any time.

10. Website Availability and Accuracy

We work to keep the website accurate and available, but we do not guarantee that all information is complete or up to date, or that the website will always be available without interruption.

11. Limitation of Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. Nothing in these terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015.

Subject to the above, we are not liable for indirect or consequential losses, or for losses arising from your use of the website where it is provided free of charge.

12. Changes to These Terms

We may update these terms from time to time. The version published on this page at the time of your order applies to that order.

13. Governing Law and Jurisdiction

These terms, and any dispute arising from them or from your use of this website, are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living outside England and Wales, this does not remove any mandatory protection you have under the laws of your country, and you may also bring proceedings in your local courts.

14. Contact Us

If you have any questions about these terms, please email themastertanners@gmail.com.